Hi,
Do you receive any error codes or messages?
The issue could be caused in the sound card or speaker driver/firmware.
JBL Flip Bluetooth Speakers not recognised by Windows 7. In the sound card or speaker driver. Downloads for JBL Flip Bluetooth Speakers on. JBL Flip (Stereo Audio) - Driver Download. Updating your drivers with Driver Alert can help your computer in a number of ways. From adding new functionality and improving performance, to fixing a major bug.
Let’s try the following steps and check.
Method 1:
You may try running the Hardware troubleshooter and check for the issue.
Method 2:
You may try running the Windows Updates and install all the available updates including the optional driver and firmware updates.
You may also refer to JBL support and check for any driver/ firmware to be installed for the speakers.
For further information, refer to the articles:
Change settings for a Bluetooth enabled device
Add a Bluetooth or other wireless or network device: frequently asked questions
Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.
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Jbl Flip Speaker
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Thanks for your suggestions Praseetha K NairThere are no error messages
If the Ipad or Samsung phone are on bluetooth recognises the devices. But not the speaker.
Both the Ipad a Samsung can connect to the speaker
If you turn off the Ipad and Samsung bluetooth recognises no devices
Metod 1: I dont think the sound card would stop Bluetooth recognising a bluetooth device, as I can hook the speaker up with a cable to the earphone plug and it works ok.
But I will try disabling the sound card to see if that makes a difference
I will try Hardware troubleshooter this afternoon NZ time as well.
Method 2: System is a new installation of windows 7 Ultimate sp1 and upto date on all updates.
No Support Downloads for JBL Flip Bluetooth Speakers on JBL Website ( Just shows a picture of the Speaker and Coming soon header)
For further information, refer to the articles:
Change settings for a Bluetooth enabled deviceIs only relevant if the device is recognised.I am thinking that the bluetooth dongle is bluertooth 2. I will get a bluetooth 4: dongle and see if that makes a difference.
Cheers
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Hi,
Thank you for sharing the information.
You may also check if any driver/firmware update is need for the USB Dongle you are using or try using Bluetooth 4: dongle and check.
Let us know if you need further assistance with Windows related issues. We will be happy to help.
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Hi Alberto,
Are you also facing the issue while using bluetooth 2: dongle?
Let us know if you need further assistance with Windows related issues. We will be happy to help.
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Jbl Flip Speaker Sale
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